Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a quote, book a shipment, or contact us for support.

• Personal information (name, email, phone number)
• Shipping addresses and contact details
• Payment information (processed securely by third-party providers)
• Shipment details and cargo information

How We Use Your Information

We use the information we collect to:

• Process and fulfill your shipping requests
• Communicate with you about your shipments
• Provide customer support
• Improve our services and user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With shipping partners to fulfill your orders
• With payment processors to handle transactions
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@kolayparsiyel.com or +90 535 937 77 21.